Shipping policy
Shipping Policy
At Styla, we strive to provide efficient and reliable shipping services to ensure your orders are delivered in a timely manner. Please review the following shipping policy:
Processing Time
Orders are typically processed within 1-3 business days after payment is received. During peak seasons or promotional periods, processing times may be slightly longer.
Shipping Methods
We offer standard shipping options for domestic and international orders. Shipping costs and delivery times vary depending on your location and selected shipping method.
Domestic Shipping
For orders within New Zealand, we offer free standard shipping with an estimated delivery time of 5 business days. Expedited shipping options may also be available for an additional fee.
International Shipping
For international orders, shipping times vary depending on the destination country and selected shipping method. Please note that international orders may be subject to customs clearance procedures, which can cause delays beyond our original delivery estimates.
Shipping Costs
Shipping costs are free for domestic delivery but are calculated based on the weight of your order and your selected shipping method. You can view the shipping cost at checkout before completing your purchase.
Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email with tracking information. You can use this tracking number to monitor the status of your delivery online.
Incomplete or Incorrect Addresses
Please ensure that your shipping address is accurate and complete before placing your order. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer. Additional shipping charges may apply for orders that are returned to us due to incorrect address information.
Lost or Damaged Shipments
In the rare event that your order is lost or damaged during transit, please contact us at stylahustlers@gmail.com as soon as possible. We will work with the shipping carrier to resolve the issue and ensure that you receive a replacement or refund for your order.
Contact Us
If you have any questions or concerns about our shipping policy, please contact us at stylahustlers@gmail.com.